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Frequently Asking Questions
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About Twelvevest
Twelvevest is a digital investment platform enabling the best
collaborative
investment experiences. We enable professionals and entrepreneurs
across the
world invest together to earn higher returns and achieve financial
goals.
Twelvevst is domiciled in Nigeria but provides a digital platform for investors from over 13 countries who wish to invest in Nigeria
At the moment, we do not provide customer support by phone or in
person.
Please send a message to hello@twelvevest.com and we will help you
resolve
whatever issue you may have.
My Account
We normally advise new users to register on Twelvevest with their
preferred email address so their investments can be in one account.
Please send an email to hello@twelvevest.com
Setting up a Club
Every club member has to be registered on Twelvevest. The club
Administrator sends an invite to prospective club members on their
registered email addresses on Twelvevest.
You can input details of other investments as you are not limited to
only investments you make via Twelvevest.
The club will need to allocate the returns on each investment to
each member in a separate report as the platform only shows group
returns for now.
Every club member has to be registered on Twelvevest to access
investment opportunities on their dashboards
Every club member can also access the club portfolio dashboard on
their page when they log in and get notification on investment
activities.
Every club member gets notified on investment activities.
The platform helps its users track investment by showing the date an
investment is made, the tenor and maturity date.
Charge is upfront and can be monthly or annual. Charge will take
effect when trial period ends. The platform cannot split cost across
members, the club will pay lump sum.
The subscription can be cancelled.
Investing on Twelvevest
After signing in, please click on MARKETPLACE to view the available
investments/deals available.
You can either pay with your card or via bank transfer.
Please update your bank details in settings- withdrawals on the
platform. The returns on Investment will be sent to the bank account
provided after the maturity date.